Privacy

Privacy Policy

At Lalaloop (“we,” “us,” “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and process your personal data when you visit our website or purchase our products.

Collection and Use of Personal Data

Personal data refers to information that directly or indirectly identifies you. Anonymous or aggregated data that can no longer identify an individual is not considered personal data under this policy.

Promoting Safety and Security

We follow principles of legality, legitimacy, necessity, and transparency. We collect and process only the minimum personal data required to ensure secure operations and prevent fraud. This includes verifying user accounts, monitoring suspicious activity, and enforcing compliance with our policies. These activities are based on our legitimate interests in maintaining platform security.

Personal Data We Collect

1. Data You Provide
We collect data when you create an account, contact us, participate in surveys, use chat support, or make purchases. This may include:

• Name, phone number, email address
• Billing and shipping information
• Payment information (e.g., credit card details, masked or tokenized)
• Order history and account details

2. Data Collected Automatically
We may collect device and usage data such as:

• Device type, browser type, operating system
• IP address and approximate location
• Diagnostic and analytics data
• Cookies and identifiers stored on your device

How We Use Your Data

We use personal data to provide and improve our services, communicate with you, offer personalized marketing, and protect our users and platform.

Providing and Improving Services
We use data for product development, analysis, auditing, and service optimization. If you participate in promotions or events, we may process your data to administer those programs.

Communication
With your consent, we may send marketing communications or account-related updates. You may opt out at any time by contacting us.

Personalized Experience
With consent, we may personalize ads or recommendations and analyze campaign effectiveness.

You may withdraw consent at any time.

Cookies

Cookies are small text files stored in your browser that help us enable functionality, analyze usage, protect users, and improve advertising relevance. Cookie types vary depending on services used.

Disclosure of Personal Data

We may share personal data with strategic partners that assist us in providing services, fulfilling orders, processing payments, delivering shipments, or performing marketing functions on our behalf. We do not share personal data with third parties for independent marketing purposes without explicit consent.

Data Storage, Transfer & Processing

We may transfer personal data to affiliated entities or service providers in the event of mergers, reorganizations, acquisitions, or corporate restructuring. Transfers are limited to purposes permitted under applicable law.

We may disclose data when legally required, such as to comply with government requests, protect national security, enforce legal claims, or prevent fraud.

For users in the European Economic Area (EEA), processing is justified under Article 6(1) GDPR when consent is required.

Children

Our products and services are intended for adults. We do not knowingly collect personal data from children under 16. If such data is discovered, we will delete it promptly. Please contact us if you believe a minor has submitted data without consent.

Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data. We may require identity verification before fulfilling requests. Requests will be processed within 30 days unless otherwise required by law.

Third-Party Websites

Our website may link to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal data.

Data Security & Retention

We implement administrative, technical, and physical safeguards to prevent unauthorized access and ensure secure processing. Data is retained only as long as necessary to fulfill purposes outlined in this policy or as required by law.

Changes to This Privacy Policy

We may update this policy to reflect changes in law, technology, or business practices. Continued use of our services indicates acceptance of revised terms. If you disagree, please discontinue use and request account closure.

Contact Us

If you have questions regarding this Privacy Policy or your personal data, contact us at:
services@lala-loop.com